• 07 4783 6494
  • 93 Queen Street, Ayr, QLD

Thanks for shopping at Tasha’s Top Shop!

If you are not entirely satisfied with your purchase, we are here to help.

 

Please be aware we do not accept returns or provide refunds for change of mind purchases or incorrect sizing.
Please refer to the sizing guide in the description of each item to ensure correct fit.

 

Returns

We will only accept returns for damaged products that we deem we are responsible for.

You must inform us of your intention to return immediately upon receiving your purchase.
You then have 14 (fourteen) calendar days to return the item from the date your purchase was received.

To be eligible for a return, your item must be unused and in the same condition that you received it.
We do not under any conditions accept returns once an item has been worn.

You must provide proof of purchase with your returned item.

 Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your PayPal Account (or original method of payment).

You will receive the credit within a certain amount of days, depending on your payment provider’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-­refundable.

Contact Us

If you have any questions on how to return your item please contact us.

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